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Join the Family

The journey starts at a place we call home. And for us, that’s right here.

When you work at Dedham Savings, you join more than just a team. You join a family — one that’s here to support each other, our communities, and our customers. 

So if you’re looking to make some memories (and some money, too), we’re hiring!

Benefits we offer our employees include:

  • Medical and Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • 401(k) Plan with Company Match
  • Pension (Defined Benefit Plan)
  • Employee Assistance Program
  • Tuition Reimbursement
  • Training and Development Programs
  • Selected Free Banking Services

Our Commitment to Diversity

Applicants will be considered without regard to race, color, religion, sex, sexual orientation, age, marital status, national origin, disability, Veteran status, gender identity, genetic information, military status, and pregnancy or conditions relating to pregnancy including lactation or the need to express breast milk for a nursing child and all other categories covered by law.

As part of our affirmative action program, we ask every applicant to complete a voluntary self-identification form. Please understand that completing this form is completely voluntary. This information is treated as confidential and will only be used in accordance with our affirmative action program.

Dedham Savings is an Affirmative Action and Equal Opportunity Employer. We understand the value of diversity and inclusiveness to our organization, and invite applicants for employment from all backgrounds.

Open Positions

Commercial Loan Administrator

We currently have the following full-time position available in the Bank’s Commercial Lending Department.  The duties for this position include:

  • Perform administrative duties for Commercial Lenders
  • Prepare legal documentation and perfect security interests for commercial loan closings in compliance with state laws and Bank policy
  • Book Commercial loans to LaserPro system and prepare closing packages for commercial loan closings
  • Act as intermediary contact for commercial customers for all Bank needs and products, and cross sell Bank products as opportunities arise
  • Manage Commercial Lending Pipeline Report daily
  • Review New Loan/Activity Reports generated from operating systems to ensure compliance with Loan Policy, Regulatory Requirements and the Bank’s Executive Committee approvals
  • Communicate with Closing Attorneys and field inquiries regarding loan packages and guidelines
  • Assist the Loan Operations Department in the resolution of any commercial, loan-related problems
  • Assist in the search for missing documents as needed
  • Responsible for post approval processing and funding of loan commitments and as well as interact with Bank Counsel to resolve any closing issues in the absence of the Loan Officer
  • Other duties maybe assigned

The ideal candidate will possess the following qualifications:

  • 3-5 years’ experience in commercial loan administration/operations helpful.
  • 3-5 years of Commercial Mortgage & C & I documentation experience helpful
  • Familiarity with federal and state mortgage banking regulations (HMDA, CRA, REG B, ECOA, UDAAP, and Fair Lending, etc.)
  • Knowledge of Word and Excel software as well as familiarity with software used in mortgage departments
  • Strong problem solving and analytical skills
  • Ability to work in fast paced environment
  • Ability to effectively interact with both internal and external customers
  • Strong oral and written communication skills

Digital Support Agent - Your Bank Center, Deposit Operations

The primary function of Dedham Savings’ Digital Support Agent is to provide customer referrals and service by telephone, email, chat, text, and other forms of electronic communication. The Digital Support Agent also uses written correspondence and the Internet to assist customers. Knowledge of Dedham Savings’ products and services is required to ensure that information communicated to the customer is accurate and complete. The Digital Support Agent receives incoming telephone calls and other communications from customers needing assistance with existing accounts, cross-selling Bank products and services and opening new accounts. The Digital Support Agent also places out-going telephone calls to customers in connection with specific service requests, to welcome them to new services, and to answer questions. Compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations are important requirements of this position.

Responsibilities of the Digital Support Agent include the following activities:

  • Serve as the Bank’s first line of quality customer service to all internal and external calls.
  • Resolve customer issues, conduct account inquiries, and answer questions about Bank products via phone, chat, email, fax, and regular mail professionally and courteously.
  • Confirm identity of caller to protect their personal and financial information.
  • Demonstrate ongoing commitment to the Bank’s customer service by performing at consistent high levels of service.
  • Provide quality service and support as well as process requests in a variety of areas including, but not limited to consumer and business deposit accounts, consumer and business loan account inquiries, online and mobile banking, and stop payments.
  • Assist customers with debit card disputes, card maintenance, and research requests.
  • Maintain a thorough knowledge of Bank products and services and be able to provide service on all Bank products, services, and procedures.

The Digital Support Agent is an expert in providing pleasant and professional telephone follow-up services to customers in accordance with Referrals and Customer Service Standards established by Dedham Savings.

Qualifications for this position include:

  • Ability and desire to multi-task, prioritize, meet deadlines, and work in a fast-paced environment
  • Proficient with Microsoft Office including Outlook, Word, Excel, and Access
  • Excellent written, oral, and interpersonal skills
  • Strong decision-making skills
  • Able to work efficiently, independently, and in a team environment
  • Detail-oriented
  • Demonstrated initiative and resourcefulness
  • Familiarity with general banking regulations; ACH Rules & Regulation E knowledge

Part-time Tellers

We are currently seeking part-time Tellers for our Retail Division. As our most visible point of contact for our customers, the ideal candidate for a Teller position is someone enthusiastic, pleasant, and who enjoys working with the public.  An aptitude for numbers and a desire to work in a team environment are also important components for our Teller positions.

The requirements include reliable transportation and the ability to work the scheduled hours.  Part-time Tellers will be scheduled for Thursdays and Fridays from approximately 3:00pm until closing and Saturdays from 8:30am until approximately 2:00pm.

Please note: This is a year-round position and candidates must be available to work throughout the school year on the days and times mentioned above.

Quality Control Specialist, Deposit Operations

We have an exciting, full-time opportunity in the Dedham Savings Deposit Operations Department. The duties for this position will include a variety of functions with consideration given to the candidates experience and skill level.

The ideal candidate for this position will be responsible for the following: 

  • Responsible for final Quality Control of all customer account and ATM/Debit Card changes ensuring all information and documentation is accurate, complete, and meets all regulatory and compliance rules and guidelines
  • Verify and conduct quality control for new accounts; provide monthly status report for outstanding items to Retail Management
  • Verify Stop Payments to Core Banking Reports, ensuring stop payment was recorded completely and accurately
  • Research and scrutinize returned mail for possible fraud and/or identity theft; request restrictions to be placed on accounts with no forwarding address
  • Assist in researching records and provide documentation in response to subpoenas/court orders/legal requests
  • Provide a full range of Retirement customer service to both internal and external customers
  • Maintain files and records using bank’s image solution system
  • Promote various marketing campaigns, explain features and benefits, identify and act upon potential cross sell or referral opportunities
  • Cross train on other Deposit Operations Banking functions
  • May participate in projects requiring coordination with other teams and perform a variety of duties and responsibilities specific to department functions and activities

Qualifications for this position include:

  • Proficient with Microsoft Office including Outlook, Word, Excel, and Access
  • Familiar with FIS Contact Center SRM and CMSE
  • Problem solving and analytical skills
  • Ability and desire to multi-task, prioritize, meet deadlines, and work in a fast-paced environment
  • Ability to effectively interact with both internal and external customers
  • Strong oral and written communication skills
  • Detail-oriented
  • Demonstrate initiative and resourcefulness
  • Knowledge of general banking regulations
  • General Knowledge of Retirement Plans, Rules & Regulations

How to Apply

Use this form to submit either your resume OR Employment Application along with (if you wish) the Voluntary Self-Identification Form. We thank you for considering Dedham Savings for employment.

Click or drag files to this area to upload. You can upload up to 3 files.
Include either employment application or resume, optional Self-Identification Form

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