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How to Bank at an ATM

During the COVID-19 pandemic, more and more people have begun using digital banking services, including banking at ATMs (Automated Teller Machines). Banking at an ATM helps maintain effective social distancing, as it allows customers to avoid visiting bank lobbies, and it also helps customers circumvent the longer lines that have been forming at bank drive-ups during the pandemic.

An ATM is meant to offer teller transactions when a teller isn’t available in person. Many people think of ATMs as cash dispensers, but they can actually do so much more. All you need is a Debit or ATM card in order to access your bank accounts at an ATM.

Using ATMs at banks other than your own, or an ATM located in a store or shopping center, might cost you a fee to use the machine. However, many Checking accounts offer “free ATMs,” which means you can use any ATM from any bank and either avoid the fee or have the fee rebated back into your account. If your Checking account doesn’t offer free ATMs, be sure to use a network ATM that helps you avoid a fee, such as a SUM® or Allpoint ATM, if applicable to your bank.

Automated Teller Machine (ATM) Transaction Options:

  • GET CASH: Most people think of ATMs as cash dispensers and this is their most common use. You can get cash from any ATM, regardless of what bank or company is providing the ATM.

ATM Safety

Be sure to use an ATM in a trusted location, meaning at a reputable bank, store, etc, and one that is situated in such a way that it can’t be easily tampered with by adding key stroke loggers that steal your card information. Also make sure it’s well-lit and in a safe location. Be aware of your surroundings, and don’t use an ATM if anything looks suspicious. Finally, don’t write your PIN (Personal Identification Number) on your card, or a thief who gets your card will also have access to your accounts.

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