During Teller Appreciation Week (October 5–9), we invited our clients and employees to recognize the incredible work our Teller & Client Services teams do every day. From friendly greetings to exceptional service, these teams are often the first face of Dedham Savings — and this week gave everyone a chance to share their gratitude and celebrate the difference they make.
The appreciation truly extends to all of our front-line employees — whose welcoming and professional service makes every visit to Dedham Savings a great experience.
Read what our clients had to say!
Client Feedback:
“Coleen Politano is always very pleasant and knowledgeable”
“Tyler Chan is a very nice, knowledgeable employee, quick & courteous”
“Trisha Wilds is the best! I needed a ton of help setting up many complicated accounts and she got everything right the first time and never complained and was very efficient! Max Murphy was great too and very helpful!”
“Kendell Solis jumped right in and showed excellent professionalism. Great work!”
“Colleen Rockwell was helpful replacing my debit card. I was hacked in July and have been trying to get back on track with other accts!”
“Nirabhra Singh has consistently shown an exceptional level of professionalism and integrity. You are truly lucky to have her”
“Angela Gatti Ciampa was delightful and made my experience easy as possible. I would highly recommend her to anybody. Opening new accounts quicker than tying my shoes.”
“A big shoutout to Johnny Hernberg for consistently providing outstanding customer service! Your professionalism, positive attitude, and willingness to go above and beyond never go unnoticed. Keep up the amazing work!”
“Trisha Wilds is fabulous. She is always willing to go the extra mile to assist me as well as my family.”
“Coleen Politano is always awesome, friendly and efficient. Love her service!”
“Our family appreciated the time John Noone took with us cashing many savings bonds. John was extremely capable and showed incredible patience. Because of our work schedules, we had to come at the end of the day near branch closing time and we had a two year old with us. John was kind, patient and an absolute pleasure to do business with. My family has been a Dedham Savings customer for over 50 years. Thank you John and Dedham Savings.”
“I have been banking with Dedham Savings for 7 years and had nothing but good experiences from the start. On a weekly and sometimes daily basis, Colleen, Lesly, and Nirabhra in Sharon are top notch bankers!”
“The staff at Needham Heights are friendly, approachable, and knowledgeable. Lisa and Trisha are amazing!!”
“Susan Callahan is so nice and helpful.”
“John Hernberg is always friendly, effective and knowledgeable.”
“Pauline Danielewski has always gone above and beyond for us whether it’s our business needs or personal banking needs. Cannot recommend enough.”
“I went to the Needham Heights location to cash in a lot of coins and deposit them into my account. All of the staff, Lisa, Tricia and Max were super helpful. They were kind and professional and it was a great experience.”
“Rowena Del Rosario and all the tellers in Dedham Square are very pleasant and very knowledgeable.”
“Emmanuel Baez and Maria Ortiz are the best – professional, friendly and they help me with whatever I need!”